Help & Support

Technical Requirements

Product Type: Educational software application

Supported Browsers: Firefox, Google Chrome, Internet Explorer 7/8/9, Opera 10, Amazon Silk, Safari, Safari for iPad (iOS 5)

Other Client-side Technology: Adobe Acrobat Reader, Adobe Flash (9.0+), HTML5 Video Players, Apple QuickTime Video, RSS (Really Simple Syndication), Cascading Style Sheets (CSS), Cookies enabled, JavaScript

Supported Email Clients: Outlook, Google Gmail, MSN Live (Hotmail), Yahoo! Mail

Single Sign-on Supports LDAP (as used by Microsoft Active Directory) and OAuth. *Particulars for setting these up will vary by client.

Minimum Display Resolution: 1024x768 pixels

System Memory Required: Cloud-based Web application - no memory requirement

Available Upload Storage:  10 MB/user


Security Features

 Coding Considers and Mitigates Vulnerabilities per OWASP

 Validated Registration and Text Fields Purified as Plain-text Injection for Cross-site Scripting (XSS)

 SIF Compatible Database Design Considered for Current/Future Features


Vulnerabilities Avoided

 Broken Authentication & Session Management

 Insecure Direct Object References

 Cross-site Request Forgery (CSRF)

 Security Misconfiguration

 Insecure Cryptographic Storage

 Unvalidated Redirects and Forwards

 Restricted URL Access

 Insufficient Transport Layer Protection (SSL required)


Security Protocols Practiced

 Protection of Cardholder Data (as Prescribed in the PCI-DSS Standard, Version 1.2)

 Sensitive Personally Identifiable Information (PII) Protection

 HIPAA, Gramm-Leach-Bliley and FERPA do not apply to current version


Built using open-source technology

Email and telephone end-user support provided by Insight Education Group, Inc.

Hosting by Clockwork Active Media Systems

Measurement and analysis by Google Analytics

Search function powered by a privately hosted Google search appliance